Billing Terms and Conditions

Welcome to GLOVERA! These billing terms describe how GLOVERA ("we", "our", "us") processes orders and payments. By placing an order with us, you agree to the following terms.

Payment Methods

We accept the following payment methods:

  • Credit cards: Visa, Mastercard, Maestro, American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop pay

Billing Information

Accuracy: You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions made on our website. Please update your email address and payment information in a timely manner to ensure that we can complete your transactions and communicate with you as needed.

Order Confirmation and Invoicing

Order Confirmation: When you place an order, you will receive a confirmation email with details of the items purchased, delivery method, and billing information. This email serves as your receipt.

Invoice: An invoice will be included with your shipment and will detail all charges, including any delivery costs and discounts applied.

Payment Processing

Authorization: By submitting your payment information, you authorize us to charge the specified amount to your selected payment method. All transactions are subject to authorization and fraud checks.

Transaction Failures: If a transaction fails or is declined, we will notify you via email. You will then need to provide an alternative payment method to complete your order.

Disputes and Chargebacks

Dispute Resolution: If you experience any problems with your order, please contact our customer service at contact@glovera.com.au. We strive to resolve any issues quickly to ensure your satisfaction.

Chargebacks: Unauthorized chargebacks will be thoroughly investigated. If a chargeback is found to be unauthorized, you will be responsible for refunding the amount and any fees.

Contact

Shop Name: GLOVERA

Company Name: DESART ECOM LIMITED

Registration Number: 15909452

Address: 2 Frederick St, London, WC1X 0ND, United Kingdom

Phone: +61480008346

Email: contact@glovera.com.au

Opening hours  : Mon-Fri: 8:00 a.m. to 6:30 p.m (GMT+10:00)

We strive to respond to your email within 1-2 business days.