Shipping policy

Handling Time

1 to 3 business days for order processing and shipping (Monday to Friday). Please note that processing does not take place on weekends or holidays.

Orders placed after 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney) or on weekends will be processed the following Monday.

Delivery Time

Once your order has been shipped, delivery time is 5 to 12 business days. Deliveries are made Monday through Friday.

Orders are shipped directly to the address provided at the time of purchase.

You will receive a tracking number once your order has been shipped.

Important Information

Delivery may be delayed due to unforeseen factors such as transportation issues, customs delays, or incorrect address information. If any issues arise, our team is ready to assist and provide updates.

Shipping Costs and Delivery Zones

Shipping Costs: We offer free shipping for all orders within Australia. There are no additional fees for deliveries within Australia.

Delivery Zones: We currently only ship to Australia.

Changing or Canceling an Order

You can change or cancel your order within 2 hours of placing your order by contacting us at contact@glovera.com.au. Once your order has been shipped, no changes can be made.

Order Confirmation and Tracking

For each order, you will receive:

  • An email confirming your purchase.
  • An email with a tracking number when your order has shipped.

You can check the status of your order at any time using the tracking number provided.

Average Delivery Times

  • Order Deadline: 17:00 Australian Eastern Daylight Time (AEDT)
  • Processing Time: 1-3 days (Monday to Friday)
  • Delivery Time: 5-12 days (Monday to Friday)

Our Delivery Partners

We cooperate with the following reliable shipping companies in Australia:

  • Australia Post
  • Sendle
  • Fastway Couriers
  • StarTrack
  • DHL Express
  • UPS

Shipping Costs

All our products are delivered at no extra cost. There is no minimum order required.

Contact:

Shop Name: GLOVERA

Business Address : 19 Maldwyn Ave, Bolton BL3 3QP, United Kingdom

Call us: +44 7458 114722

Email: contact@glovera.com.au

Customer service hours: Monday to Friday: 8:00 am to 5:00 pm (GMT+10:00)

We strive to respond to all emails and inquiries within 1–2 days.